To ensure that you are pleased with the products you order from our stores all of our pre-owned gear come with a 24 hours inspection period for you to check out the item against our description. If it doesn't meet your expectations please reach out to us to start a return.
All returns are accepted 14 days from point of sale and must be returned in the original condition they were shipped as. Returns might be subject to a restocking fee of up to 15%, but as a courtesy, we do our best to work around fees if it is possible. We invite you to contact us for more info of you have a question about a return.
For more info concerning returns and exchanges please visit our knowledge base here.
Shipping of items over $100 required direct signature. All items over $100 are shipped via Fedex Ground. Please make sure your address accepts Fedex delivery services. Usually, PO boxes are not acceptable delivery addresses. For packages over $100 we require a direct signature if there is an issue with this please reach out to [email protected] with your order number and we will see what we can do to accommodate.
For more info concerning shipping please visit our knowledge base here.
Please feel free to email us [email protected], or fill out the form below and we will do our best to assist you.