Canon Recalls 14,000 Cameras

Canon USA has recalled nearly 14,000 PowerShot SX50 HS digital cameras. According to the United States Consumer Product Safety Commission, ‘A chemical used in the rubber part of the viewfinders on the camera can cause skin or eye irritation or an allergic reaction to the user’.

Canon says this only affects a limited number of cameras made from September 1 through November 15, 2013. This phenomenon may occur in cameras of which the first and second digits from the left in the serial number are “69”, “70”, or “71” and the sixth digit of the serial number is “1”.(Example serial numbers of cameras that may be affected: “69xxx1xxxxxx”, “70xxx1xxxxxx”, “71xxx1xxxxxx” (‘x’ can be any number))

If your camera meets the serial number criteria, contact Canon’s Customer Support Center immediately. Canon will inspect and repair the camera free of charge.

Canon Customer Support Center
Phone: 1-855-226-3277
TDD:1-866-251-3752
Email: carecenter@cits.canon.com
For additional support options: www.usa.canon.com/support

Product Advisory for the Canon EOS-1D X & EOS-1D C

If you own a EOS-1D X Digital SLR Camera or a EOS-1D C Cinema EOS Camera, you’ll want to check your serial number to see if your camera is part of an autofocus recall from Canon. In some units, there is a possibility that the following phenomena may occur due to wear caused by insufficient lubrication within the camera’s driving mechanism.

  • AF searches but does not lock in on the subject. (Caused by minute particles produced by wear mentioned above.)
  • The image shown in the viewfinder is “blurry” or “not steady”. (Occurs if wear progresses.)

EOS-1D X : If the sixth digit of the serial number is “1”, “2”, “3”, “4”, “5”, “6” or “7”, the phenomena described above may occur.

EOS-1D C : If the sixth digit of the serial number is “1”, the phenomena described above may occur.

However, If the camera’s battery compartment contains one of the markings illustrated below, the camera is NOT affected by the phenomena described above even if the sixth digit of the serial number is one of the numbers mentioned above.

Markings of UNAFFECTED cameras:

If your camera has a black mark between the silver brackets on the bottom of the battery compartment (left photo) or a "A" mark above the battery compartment (right photo), your camera is not part of the recall.

Potentially affected cameras will be inspected and repaired free of charge by Canon. Contact their Customer Support Center.

Canon T4i Recall

Canon has issued a recall for more than 68,000 Rebel T4is due to the grips causing allergic reaction to some people. The DSLRs were loaded with too much “rubber accelerator”, which can lead to a chemical reaction that causes allergic reactions.

The recall covers T4i cameras that have a 12-digit serial with the second digit being either “3″ or “4″ and the sixth digit being “1″. The product advisory page on the Canon website has a simple form in which you can enter your serial to learn whether your camera is affected.

If your camera is one of the diseased ones, you’re advised to “immediately stop using the recalled cameras and contact Canon U.S.A. to have replacement rubber grips installed free of charge.”

Here is the press release issued by the U.S. Consumer Product Safety Commission :

http://www.cpsc.gov/cpscpub/prerel/prhtml12/12246.html